Sushi Hokkaido Sachi

Very good atmosphere espeacially when you come on Fri-Sun 6.30 pm onward have a special music band

This is probably my fav Hokkaido location even though we usually dine in the Crescent Mall area since they are closer to us. We were seated pretty quickly ( we booked in advance). Wasn’t happy that our private room was right opposite the restroom. It was in the weekend hence, they didn’t give us other option. Take note for next time. The restroom was messy. Ugh. Told the staff about it but seemed as they didn’t have the care in the world. Minus point. Food: 10/10. Excellent. Fresh. Delicious. Worth the waiting time and $$$. Speed: slow. Staff: not very friendly. You would imagine you have no request and in a private room, they’d treat you better with care and attention. Guess not. If I to come back, I’ll rather sit near the chef and in open space to grasp their attention quicker.

The experience of dining here at a late night is good though still many customers at around 8pm. We waited atleast 5min since we did not reserve and just walked in. The ambiance was nice and dim, we’ve observed many couples dining in. The live kitchen can be watch from above and or seat in front of it. We ordered many dishes and rolls. All were surprisingly delicious. All salmon melts in our mouth and can feel the freshness. We had first a free Ginko nuts served for us, it was bitter and not appetizing. The sashimi is my favorite which cost only 173k for 5slices. The next is the King salmon cheese misoyaki, you’ll never go wrong for this! The cheese blends with the salmon. My favorite roll is the spicy crunchy tuna roll, it was definitely crunchy but not spicy. The US beef steak was a great option for meat lovers. The chicken teriyaki is so so. The kaisen karamiso mini nabe was surprisingly taste good for those who wants soup at night. If you have your JbC card you’ll get 5% discount and another 5% discount if it is connected with your Apple Pay. Also 8% vat is not yet included. No service charge.

The fish, sashimi, and sushi at Hoikado Restaurant are generally fresh and well-prepared, although they do not particularly stand out. However, the overall experience is significantly affected by the slow and inattentive service. Notably, the tuna was already sold out by 7:20 pm, which is quite unusual for a sushi restaurant. Additionally, service standards were inconsistent: the wine was brought to the table but not poured, nor was a tasting offered. Basic table items such as napkins and soy sauce were initially missing. Throughout the meal, it was necessary to request service multiple times, and the waiting time after placing the order was approximately 40 minutes.

Booked a VIP room for my family with kids at 7:00 PM and arrived on time. The restaurant clearly said the table would be cancelled if we were more than 15 minutes late…yet we had to wait over 30 minutes and still no table… This is unacceptable. Don’t take reservations if you can’t honor them. Very poor management and a frustrating experience :(