Indochine Casa Hotel

Excellent hotel in Thao Dien ! The room was clean, comfortable, and well-maintained. The staff were friendly, professional, and always ready to help. Great location and outstanding service throughout my stay. Highly recommend this hotel and would definitely stay here again.

Love the location and the look of the room, however that’s where the good notes stopped. Service was so bad and unprofessional. They were helpful in the beginning, we needed an hour of late check out and despite language barrier, they accommodated the request. However, as soon as we checked in the room, got settled and went to dinner, they called us and said ‘we gave you the wrong room, you need to move to another room’. No reason was given aside from ‘the front desk gave the wrong key’. The new room was smelly with sticky floors, and was right next to a construction site which started their work at 7am the next morning. No warning was given to us whatsoever. Around 11am, they shut down the electricity without warning. We were stuck in the 5th floor, had to take the emergency stairs to ask what happened, only to be told ‘we’re having electrical issues and this will take at least 15min.’ Which they could’ve warned guests before cutting the electricity. Around 12, our keycard stopped working, despite having extra one hour as promised. Overall, the experience was pretty unpleasant.

Amazing hotel with wonderful staff! Everyone was incredibly welcoming and accommodating throughout our stay. A special thank you to Ngoc, who looked after us and provided exceptional assistance from start to finish. The beds were extremely comfortable, making our stay even more enjoyable. Highly recommended!

The staff at the hotel were extremely nice, friendly, and helpful. The location was also great, with lots of local cafés and places to eat nearby, so that part was excellent.However, during the three days I stayed there, my room was never cleaned. Apparently housekeeping and I were in a long-distance relationship. Also, there was no hot water, which made showering feel less like a hotel experience and more like survival training.Overall, the people were lovely and the location was very convenient, but not cleaning the room for three days and not having hot water are pretty basic things that probably should not be treated like optional luxury upgrades.

Lovely stay in a great Thao Dien location, surrounded by plenty of cafés and restaurants. If you want to experience Saigon from both an expat and local perspective, this area and hotel are an excellent choice. The property matched the photos, and the staff were very helpful!