Som Tum Thai - Estella

Very disappointing experience. The service was extremely slow, and after a long wait, we found out our order had been forgotten. We had to follow up multiple times with little communication from the staff. The food wasn’t worth the wait. Hoping they improve their customer service and organization.”

Crispy, spicy, tangy… every bite wakes you up. Not just Thai food, it’s attitude on a plate. 🌶️

This review was written at 8pm, 10th of Jan I especially told a waiter to take these dishes away, twice. But he didn't. We ordered at around 7pm, the food took more than 30 minutes to arrive at our table. We ordered 4 portion of sticky rice, but they didn't give it to us until we mention it, not only that they didn't give us all 4 portions, they only gave out 2, then when we mentioned it again, they said it will take 20 more minutes. This is just straight absurd with the fact that we ordered these sticky rice at 7pm, and the restaurant wasn't even too crowded. The food is also slow, it took 30 mins for the first dish to come out, another 15 minutes give or take for another dish to come. The padthai took another 25 minutes. Other customers also complained about how slow the food is.

I came to Som Tum Thai based on my friend's recommendation. What impressed was the curry crab though. There was no shell, and the crab meat still quite delicious and the food fragrance just overflowing my mouth. for other dish, i don't feel much though. I would say, a place to try if you haven't been here yet.

Good dinner atmosphere, good food, good choice. Sure, there could ve better places, nevertheless, the quality of the dishes are pretty much ok! The ones often travelling to Thailand might perceive some differences in taste. But wowww, we've been now almost 2 years without travelling, so let's appreciate this place. That's fair! 🤙 Hygiene: 😁 Good Quality and Menu: 😄 Large choice of Som Tam salad, and other Thai dishes. Portions might be a bit small. Squid was fresh. 🦑🦑🦑 Shell were still full of sand🐚🏝 Price: 😁 Affordable Service: 😬 Today average, but food was served really fast So could be good for lunch if uou are in a hurry. Noticed twice that the runner didnt know what table the dishes were for. He had to consult 2 waitresses to ask confirmation. I think the kitchen could advise runners/waiters the table number. This will make the dining experience even better 😁 Location & Atmosphere: 😁 It's located in a shopping Mall, so you also have a large choice of other restaurants, café, milk Teas and so on, that you can also enjoy before/after your meal. The black metal deco gives it a modern look, good for evening atmosphere. Not so sure for lunch, might be too dark for a day meal. Overall, not bad for a franchise, a good value for money with minor adjustments to be made to make it even better!