Kohaku Ramen & Udon - Crescent Mall

I decided to try this restaurant because it had such an impressive 4.9-star rating, but unfortunately, my actual experience was the complete opposite. If I could give this place zero stars, I would. The prices were high, yet the food was not good at all, and the service made the experience even worse. We had barely finished ordering through the iPad—and our food had not even arrived—when a staff member brought the payment slip to our table and told us to go to the counter to pay after eating. It immediately made us feel rushed and unwelcome. After the meal, I forgot that we were supposed to pay at the counter and asked an employee for the bill. Instead of coming over or politely reminding us, the employee simply called out from a distance and told us to go to the counter. The staff were unprofessional, unfriendly, never smiled, and seemed completely disengaged. The entire experience felt more like fast-food service: ordering through an iPad, receiving minimal attention from the staff, and having to walk to the counter to pay. For these prices, I expected proper restaurant service. It was absolutely not worth the money. Overpriced, disappointing food, and terrible service. Based on my personal experience, I definitely do not recommend this place and will not be returning.

The ramen was good overall, though there was a bit too much white onion for my liking since it’s not usually common in ramen. Still, I enjoyed the meal, which is why I’m giving it 4 stars. Will definitely be back, thank you!

Honestly pretty good The soup is rich, the toppings are interesting My only wish is the noodles were a bit firmer

Very good undon and ramen, not too spicy and the soup is so good. A good choice if u order combo ^^

Came here for lunch and the service here went downhill for sure. The quality of the food is not that great anymore. This used to be one of my favorite ramen places but now it's not so great. Plus, my spoon was dirty. Horrible service, subpar food.